Customer Service Representative (Rolling Intake)

Your Role

• The Customer Service Representative is responsible for delivering customer service support in line with the defined scope of work and service level agreements.
• The role involves ensuring adherence to call quality and quantitative standards to effectively address and resolve customer care needs.
• The representative will work within a team to maintain high service standards and contribute to the overall success of the customer service department.

About You

• Candidates should have a background in either BPO or non-BPO environments.
• The position is open to undergraduates with relevant work experience.
• Experience in a BPO setting ranging from 0 to 6 months is acceptable.

Compensation & Benefits

Accenture offers competitive financial compensation along with a comprehensive benefits package, including health insurance, retirement plans, and other employee perks.

Training & Development

Employees have access to regional learning hubs, connected classrooms, online courses, and learning boards to support continuous learning and skill enhancement.

Career Progression

Accenture provides opportunities for career advancement, allowing employees to grow into leadership roles or specialize in various industry sectors over time.

How to Apply

Interested candidates can apply by visiting Accenture's career portal, searching for the Customer Service Representative CL 13 position, and submitting their application online.