Accounts Receivable - Sr. FinOps Analyst (Rolling Intake)

About Amazon

Amazon is a multinational technology and e-commerce company. It's involved in various business segments, including online retail, cloud computing, digital streaming, artificial intelligence, and more. Amazon is known for its e-commerce platform, Amazon.com, as well as services such as Amazon Web Services (AWS), Amazon Prime, Kindle, and Alexa.

Your role & responsibilities

As an AR Collections Analyst, you will support Amazon’s strategic customers to identify and resolve billing issues, reconcile accounts, and drive monthly collection targets. 

This role will require the successful candidate to:

• Manage a portfolio of customer receivables and work to maximize Amazon’s cash flow by solving customer payment issues.
• Full cycle of accounts receivable past due balances, including research, analysis, and account reconciliations.
• Managing and resolving invoice discrepancies to ensure timely and accurate receivables.
• Managing internal and external accounts receivable inquiries.
• Understand the Amazon billing processes to provide guidance to customers, identify defects, and drive resolution upstream of AR.
• Keeping detailed notes, task creation, and reminders in their collections tools.
• Actively seeking solutions to customer and sales needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.
• Analyze trends and suggest process improvements.
• Perform other projects and duties as required.

Training & development

They aim to simplify access to essential skills for career growth and are set to make two significant investments in the upcoming year to actualize this goal.

• First, they are committing more than $1.2 billion to provide free education and skills training opportunities to more than 300,000 of their employees in the U.S. to help them secure new, high-growth jobs.
• They are also investing hundreds of millions of dollars to provide free cloud computing skills training to 29 million people around the world with programs for the public.

Benefits

Amazon offers a range of great benefits that support employees and eligible family members, including domestic partners and their children. These comprehensive benefits begin on day one and include:

• Health Care Coverage - Amazon offers health care starting on day one of employment, along with mental health, advanced cancer care, and 24/7 access to medical advice.
• Paid Parental Leaven - They offer up to 20 weeks of paid leave to birth mothers and six weeks for parents who adopt. 
• Ways to save for the future - They help their employees build successful futures for themselves through competitive pay.
• Other resources to improve health and well-being - Taking care of their employees’ health and wellness is a priority. That’s why they offer medical, dental, and vision coverage to all their regular full-time employees, regardless of their level, tenure, or position.
• Paid College Tuition

Career progression

At Amazon, employees' experience facilitated career growth across diverse departments and roles. The company prioritizes continuous learning, offering robust leadership development programs that empower individuals to transition seamlessly into management roles. 

In a video testimonial, employees share insights into their unique career growth journeys within the dynamic Amazon work environment.

Work-life balance

Amazon provides many paths in which you can find a way to get the most out of your life.

• As soon as you begin working at Amazon, you start earning paid time off that you can use towards life. They offer vacation time – escape for a few days or use your full accumulation of time. 
• You may be juggling family, school, friends, and other activities. That’s why they offer a variety of work schedules that work for you. In addition to full-time and part-time shifts, they also offer seasonal opportunities as well as other unique scheduling options.

Company culture

Amazon is in it together, reaching across cultures and creating global tech innovations that unite people in new and exciting ways. They create inclusive technology, connecting the diverse world and disrupting the status quo of how people learn, shop, communicate, work, and live.

About you

Preferred qualifications:

• Preferably with a Bachelor's Degree/Master's Degree in Finance/Accounting as a Major Subject.
• Preferably has a working knowledge of Oracle Financials or other Finance ERP tools.
• Preferably with Accounts Receivable or Collections background.
• Excellent organizational and time-management skills.
• Knowledge of Amazon business or the e-commerce/ IT industry.

Basic qualifications:

• Graduate of a Bachelors Degree. Knowledge of Outlook, Word, Excel, or similar desktop applications.
• Proficient in Microsoft Excel and Word.
• Flexible to work in shifting schedule.
• Exemplifies traits of being a Team player, has good interpersonal skills, hardworking, adaptable, and detail-oriented.

Working Conditions:

• Normal office environment.
• Report daily to the Pasay office.
• This role will primarily be reporting on a night shift and may also be requested to be on a shifting schedule from time to time.
• Work during Holidays as may be required by the company.
• May be asked to render overtime on critical and peak times as may be required by the Business.
• They are open to hiring candidates to work out of one of the following locations, Manila.

How to apply

To apply, just click on the "Apply on employer site" button, and this will navigate you to the career page.

On the career page, please locate the "Apply now" button to submit your information.

Source/s:

• amazon.com
• youtube.com