Fraud Analyst - Cards Business (Rolling Intake)

About China Banking

China Banking Corporation (China Bank) is one of the leading private universal banks in the Philippines. They offer a full range of banking products and services to institutional (corporate, middle market/commercial, SMEs) and individual (retail, mass affluent, high net worth) customers, as well as thrift banking, investment banking, insurance brokerage, and bancassurance through their subsidiaries China Bank Savings, China Bank Capital, China Bank Securities, China bank Insurance Brokers, and Manulife China Bank Life Assurance.  

Your Role

As Fraud Analyst, you are responsible for identifying potentially fraudulent transactions on cardholders' accounts, and validating suspicious transactions while ensuring a high level of customer service is maintained when interacting with the customer.  

Training, Development & Rotations

They have flagship development programs to hone the skills and knowledge of their employees at different levels of their organization:

• Supervisory Development Program – for rank & file employees who have the potential to assume first-line leadership roles.
• Junior Executive Development Program – for middle managers who are being developed to take on more leadership responsibilities.
• Branch Heads Training Program – for branch managers to develop and strengthen their competencies to effectively lead their branches.

Compensation & Benefits

• Fixed weekends off
• Fixed working schedule
• Sick Leave/Vacation Leave
• 16th-month pay
• CBA benefits every two years for R/F employees

Career Progression

Their Performance Management System ensures that all employees know their specific deliverables and that their individual performance is objectively evaluated to drive continuous improvement. In addition, they have a Succession Management Program to identify potential successors for Senior Leadership positions.

Work-Life Balance

They keep their employees engaged and motivated to maintain productivity, but more importantly, to ensure their mental health and well-being amid this pandemic. They have various programs to drive meaningful collaborations, work-life balance, and a deeper sense of loyalty and camaraderie.

Rewarding loyalty

• Issued 5,388,400 China Bank shares to over 8,300 employees under the Centennial Stock grant plan. The grantees received 100 China Bank shares for every year of service.
• China Bank recognized over 441 employees who rendered 10 to 45 years of service during the virtual service awards.

Creating a safe and nurturing work environment

• Rolled out a group-wide vaccination program and conducted webinars on Covid-19 safety.
• Sustained the Work-life Integration Program with various online pieces of training to help employees effectively manage their finances, manage stress, learn a new skill, and adopt an active and healthy lifestyle.

Company Culture

They will be a leading provider of quality services consistently delivered to institutions, entrepreneurs, and individuals here and abroad, to meet their financial needs and exceed their rising expectations.

They will be a primary catalyst in the creation of wealth for their customers, driven by a desire to help them succeed, through a highly engaged team of competent and empowered professionals, guided by in-depth knowledge of their needs and supported by leading-edge technology.

Read more here...

About You

Graduate of any business-related courses

How to apply

To apply for this position, simply click the “Apply” button on this page

Source/s

• chinabank.ph
• glassdoor.com