B&M Internship Visayas IT Operations (Rolling Intake)

Your Role: 

Key responsibilities as follows: 

• Represent IT in front of Site Leaders. 
• Coordinate with various portfolio and engineering workgroups. 
• Provide telephony support, including installation and troubleshooting. 
• Perform hardware and software upgrades. 
• Address technology-related issues for internal and external clients. 
• Maintain reports and records of hardware and software inventory. 
• Conduct site maintenance and safety checks. 
• Ensure antivirus definitions and Microsoft patches are updated. 
• Resolve trouble tickets and work orders efficiently. 
• Test backups for onsite servers. 
• Conduct security analysis and apply security controls. 
• Manage local change management for infrastructure, applications, and security. 
• Oversee remote application and software management. 
• Test and recommend business continuity plans. 
• Control and manage IT and infrastructure rooms. 
• Analyze and manage WIFI access and security. 
• Manage video conference room access. 
• Implement client and CNX applications. 
• Support network data and voice implementation.

About You: 

The ideal candidate will have: 

• Experience in an IT help desk environment. 
• Strong technical skills in multi-user operating systems, hardware, and software tools. 
• Excellent written and verbal communication skills in English. 
• Ability to multitask and meet deadlines. 
• A proactive attitude and ability to work under pressure. 
• Strong attention to detail.

Compensation & Benefits: 

Competitive salary with benefits including healthcare, bonuses, and other perks.

Training & Development: 

Opportunities for professional development and mentorship programs to enhance skills and career growth.

Career Progression: 

Potential for career advancement within the IT department, with opportunities to take on more responsibilities and leadership roles.

How to Apply: 

Submit your application by providing your resume and cover letter, ensuring all relevant experience and skills are highlighted. Include any specific instructions or documents required by the employer.