Luzon IT Operations Internship (Rolling Intake)

Your role

Concentrix Philippines is looking for interns to fill the IT Operations role in Quezon City, Philippines.

Some of the role's focus are:

• Representing IT in front of Site Leaders.
• Coordinating as smart hands with different portfolio and engineering workgroups
• Providing telephone support in performing installation and troubleshooting on telephone sets, and voice mailboxes
• Performing hardware and software upgrades to peripheral equipment
• Attending to break/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clients
• Preparing, maintaining and submitting reports and applicable records of computer hardware and software inventory by site and system
• Performing site maintenance and safety checks of assigned equipment
• Performing checks and ensure that antivirus definition, Microsoft patches are updated. 

About you

To be qualified for the role, you must have:

Experience working within an IT help desk environment working to targets

• Good Technical Skills as it relates to multi-user operating system, hardware and software tools, including installation, configuration, and maintenance
• Strong communication skills, both written and verbal (English Language)
• Demonstrated ability to multi-task and meet timelines on deliverables
• Self-starter, sense of urgency, and works well under pressure
• Strong attention to detail

Benefits

Concentrix strive to maintain a fun but professional culture inside work. Interns will gain a lot of insights and support from colleagues and managers. The culture also prioritizes work-life balance to help interns develop better in their personal and professional life.

Training & development

Interns in Concentrix are though to think differently and deliver outcomes beyond the clients' expectations. They will learn how to earn trust and build business and relationships to different clients.

Sources

• concentrix.com
• indeed.com/concentrix