Emerson
2022 CSR - Monitoring Service Associate (Rolling Intake)
Quezon City, Quezon City
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 250,000 - 260,000 / Year
- 1-20 vacancies
- Apply by 30 Dec 2022
- Start date Ongoing
What you will work on
As a Monitoring Service Associate, your responsibilities include:
- All service support, including Alarm Management functions such as – outbound alarm monitoring, inbound call handling & dispatch, and any other service support required
- Investigation of refrigeration and/or HVAC (Heating, Ventilation, Air-conditioning) alarms received and diagnosing them based on agreed standards
- Ensuring immediate delivery of alarm details with accurate documentation by calling or sending an email to external customers
- Generating and dispatching service work orders of field technicians to troubleshoot onsite concerns
What you will need:
- Graduate of any 4-year degree (Third-year undergrads or Associate degree holders may be considered)
- At least 6 months experience in interactive customer service and related functions
- Background in offshore service operations is an advantage
Who we are looking for:
- Excellent English verbal and written communication skills – able to communicate clearly and effectively; listens actively and; able to adapt communication skills appropriately
- Good interpersonal skills – can collaborate well with others, willing to take new instructions and work requests
- Customer focus – displays the drive to deliver relevant solutions based on customer need
- Flexibility – willing to work on shifting schedule (may include weekend work with scheduled day off) to support the business and customers; willing to work overtime or on rest day overtime to support manpower requirement during critical days and/or peak season
- Resilience and Situational adaptability – able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands
Hiring criteria
- No experience required
- Business & Management +more
- Bachelor or higher
Reviews
checking bank statement and match it with GetPaid, asking for customer's payment and some collections activities
General Ledger Intern, day to day responsibility is bank reconciling.
My role as an intern is to give assistance towards my supervisor and to the financial department team.
About the employer
Emerson
4.8
50,000 - 100,000 employees
Technology
We want you to join us in our bold aspiration to make the world healthier, safer, smarter and more sustainable.
Pros and cons of working at Emerson
Pros
The company's culture, training opportunities, and great people to work with.
I love the people and the environment. I never felt the pressure working as an intern. The people are outgoing and welcoming, they treat me fairly.
The work challenges me, and my team + leaders provide the utmost support as we solve problems together. What we do matters.
A positive culture where the company values everyone’s growth—not just professionally but also personal growth.
You will learn a lot from your team.
Cons
Work Schedule.
The company does not directly offer graduate interns the opportunity to be absorbed immediately.
I felt that the internship was too short to fully immerse myself in Emerson's culture and operations.
Sometimes work tends to be redundant as it is divided into smaller business units.
Take a while to acknowledge your ticket in offboarding.