Description:
To provide support to the different aspects of Fluid and Motion Control Sales and Marketing, focusing on Business Intelligence and Data Analysis in the creation of business-related reports, analyses and database management as needed by the business unit.
Responsibilities:
Duty 1: Metrics, Reporting and Analytics
Report Scoping and Planning
- Monitors incoming emails in common mailbox and respond to customer inquiries
- Updates internal trackers and databases to ensure that all transactions/requests are recorded
- Coordinates and validates with stakeholders on reporting requirements (product quality metrics, new vs. legacy).
Data Gathering
- Extracts/generates quantitative and qualitative information from a single or multiple tools
- Gathers and collates data from different sources based on approved requirements (Established Simple Reporting)
- Communicates with resource person to get input/raw data needed for report generation
- Extracts/generates quantitative and qualitative information from databases using standard queries. (basic coding)
- Performs data validation to achieve data consistency
Data Manipulation
- Cleans extracted data using pre-defined guidelines or instructions.
- Formats extracted data based on expected report output. (with batching capability)
- Formats extracted data based on expected report output. (multiple data formatting requirements)
- Consolidates and standardize data structure from different data sources
- Combines extracted data from multiple resources using automated tools (excel, macro, database)
- Categorizes and segments extracted data using tools to convert data to information relevant to the report (excel, macro, database)
- Calculates data using available fields within the gathered information. (basic math)
Data Analysis
- Gathers and analyzes report requirements from stakeholders. Identify and provide solution to general inquiries
- Analyzes gathered information & data using descriptive analytics (basic mathematics & comparative analysis)
Reporting
- Provides status updates on report development, raise issues encountered and adjust timeline as appropriate.
- Creates reports based on standard templates
- Generate, analyze, create report/dashboard from different sources and submit to requestor
Duty 2: Project Support
Continuous Process & Innovation
- Identifies continuous improvement project ideas
Project Initiation
- Attends scope reviews to learn what the project request is all about.
Project Planning
- Encodes documentation using standard project templates; stores and organizes the documents to the team repository
- Provides own work estimates and can negotiate turnaround time within the team
- Informs the project lead of changes
Project Execution
- Follows set standards and guidelines of the team.
- Reports on progress back to project tracker
- Participates in cross-functional testing and peer reviews
Duty 3: Customer Data Administration
Customer Common Name Database Administration
- Receives assigned customer record/s from Marketing Analyst
- Searches validates, adds and/or updates the customer's common name and 8-digit SIC Code in a temporary database
- Informs the Marketing Analyst of own progress
Requirements:
Education:
- Bachelor's Degree in Computer Science, MIS, Statistics, Mathematics, Finance, Analytics, Economics, Information Technology and other Business or Analytics related courses
Job-Related Experience:
- Minimum of 1 year of experience in reporting and data analysis.
Specific Knowledge:
- Advanced proficiency in MS Excel
- Intermediate knowledge in other MS Office Applications (PowerPoint)
- Basic knowledge in MS Access and SQL
- Basic knowledge in Statistics
- Experience in Business Intelligence Tools (Power BI, Tableau, etc) is a plus
- Strong oral and written communication skills
- Database Management
- Data Manipulation & Interpretation
- Comparative Analysis
Skills:
- Communication skills (oral & written)
- Strong analytical skills
- Time/work management
- Problem-solving skills
- Detail-oriented
- Ability to work in a collaborative team environment
- Good comprehension of technology and data management tools used in the process of collecting, storing, retrieving and analyzing data