Nestle Philippines
2022 T-HUB Service Specialist
Makati
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 240,000 - 400,000 / Year
Employer overview
The objective of the service specialist is to identify, mitigate, and record actions as they relate to risks associated with on-time pickup and on-time delivery. Within the team, the specialist will perform a variety of roles including tasks like shipping facility tracking, provider tracking, in-transit tracking, load recovery initiation, unload resolution, determining reassignment versus rescheduling, and providing value-stream level visibility to load status, among other transportation cost-and-service-based optimization activities for Nestle.
Responsibilities
- Provide oversight to all physical movements within a transportation plan to ensure on-time delivery
- Execute real-time analysis and decision-making given exceptional situations associated with movement issues
- Facilitate visibility to stakeholders external to transportation group on load status and resolution action plans
- Implement market-based service strategies with respect to customer segmentation into daily problem-solving schemas
Qualifications
- Preferably with a strong background in Customer service, Transportation/Logistics/Warehousing
- Knowledgeable in MS Office - Excel, Outlook, PPT, Word, data analysis, and root cause analysis
Hiring criteria
- No experience required
- Philippine Citizen
- Business & Management +more
- Bachelor or higher
Reviews
Current Deliverables: TikTok NAPC Superiority Slants. Shooting, directing, and editing TikTok videos every month. FB Lives. Content collaboration with RED. Sending of assets to Media Village. Final FB Live recipes alignment with Chef Erik. Sending of finalized recipes to Chefs and RED • KOLs’ Slants o providing my builds on the KOLs' script and video • NAPC Artwork o creating briefs for the creatives/graphic designers of NBS
As a capacity specialist, my responsibilities include not only assigning carrier to our deliveries but to make sure that our partners are well taken care of in terms of their concerns and to keep them engage. This is to make sure that we'll have their support.
I am an intern under Bonna's Brand Management team. Listed below are my day-to-day responsibilities. - I lead the creation of Bonna's Value and Volume Share charts for the team to analyze, creating 91 charts every month based on the Nielsen data provided. - I coordinate the review of BPS 3+ and Bonina's KOL activations, reviewing the materials, sharing them with my team for their review, then reverting back to our partner agency GOAT. - I track Bonna's website, Shopee page, and Lazada page and coordinate with the Parenteam Team and Digital Transformation Team on what needs to be updated given Bonna's recent campaign. - Social listening for Bonina and its competitors - I created the brief and manned the follow through for the internal launch of BPS 3+ new packaging/formulation - I participated in the creation and presentation of an agency (Digitas) brief on Bonina's CRM efforts. - I organize the procurement of premium products (nursing pillow, nursing cover) for Ebiz activations of Bonina (ex. coordinate with supplier, review the samples) - I organize and track the distribution of BPS 3+ premium items to various channels (Ebiz, Pharma Assist, Enchanted Kingdom event, etc.)
About the employer
Nestle Philippines
4.4
> 100,000 employees
Retail & Consumer Goods
Nestlé is a robust and stable organization, proud of its role in bringing the best food and beverage throughout the stages of the consumers' lives.
Pros and cons of working at Nestle Philippines
Pros
The best thing about the company are the people and the work-life balance it promotes.
There is also the availability of mentors and coaches.
Nestlé respects all people of genders and backgrounds, and put priority to women in child-care and maternity care.
Nestle offers training programs and opportunities for personal development and career growth.
Nestle as a company has moved forward in using sustainable packaging in our products.
Cons
Sometimes, there are busy seasons when the workload is really piling up.
The office is not commute-friendly. It's costly to go here onsite.
There are still very traditional individuals that like working beyond office hours.
Lack of structure on the internship program
Characteristics of a traditional corporation such as long processes in systems