2022 Analytics & Insights (Customer Success)

Job Overview

This position will be within the Analytics & Insights team, responsible for delighting clients around Asia by delivering retail measurement insights and analysis. Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client's needs and requirements. You'll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ.

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership
• Developing a deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients
• Working closely with the Consulting Lead and Customer Service to transform the customer experience
• Consulting clients to optimize the use of NielsenIQ Essentials
• Developing and delivering business solutions for client performance tracking

Qualifications

• At least a Bachelor's Degree, preferably in business
• 0-5 years of work experience, preferably within consumer or trade marketing, analytics, and insights or market research. 
• Fresh Graduates are welcome to apply for the role
• Knowledge of the Consumer Packaged Goods (CPG) industry
• Knowledge of research techniques and methodologies would be an advantage
• Excellent analytical skills
• Excellent communication skills and presentation skills
• An ability to work independently and in a team
• Good interpersonal skills are a must
• Fluent in spoken and written English
• Additional Asian language skills are an advantage
• Competent in Microsoft Office (Excel, Powerpoint, Word, etc)