2023 Executive, Customer Success (Analytics and Insights) (Jan 2023)

At NielsenIQ, you´ll do work that matters. Their insights and platforms drive the industry forward – where information, technology and expertise come together to redefine what it means for clients to truly know their customer and meet their ever-changing needs. You´ll change the landscape. 

About the Job:

This position will be within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis. 

Responsibilities:

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients
• Working closely with the Consulting Lead and Customer Service to transform customer experience
• Consulting clients to optimize use of NielsenIQ Essentials
• Developing and delivering business solutions for client performance tracking

About You:

Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ.

Qualifications:

• At least a Bachelor's Degree, preferably in business related courses, economics, mathematics, statistics etc.
• Welcoming Fresh Graduates OR Early Career Applicants to make an impactful career with us.
• Knowledge of the Consumer Packaged Goods (CPG) industry 
• Knowledge of research techniques and methodologies would be an advantage 
• Excellent analytical skills 
• Excellent communication skills and presentation skills  
• An ability to work independently and in a team  
• Good interpersonal skills are a must 
• Fluent in spoken and written English 
• Additional Asian language skills is an advantage