HR Operations Intern (Dec 2024)

Your Role

Key responsibilities as follows:

• Support Workforce Assessment Administrators and Advisors in delivering HR operational services.
•  Ensure effective delivery of HR Shared Services Center support, aligning with policies and KPIs.
• Manage and resolve queries in ServiceNow, ensuring timely case closure.
• Interact with employees and HR representatives to resolve cases and provide updates.
• Coordinate with third-party service administrators and adhere to data privacy regulations.

 About You

Ideal candidates will have:

• Enrollment in a degree program in Human Resources, Business Administration, Psychology, or a related field.
• Strong attention to detail and analytical skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively.
• A proactive approach to problem-solving and maintaining confidentiality.
• The target start date is in January 2025.

Compensation & Benefits

• Interns will receive 75% of the national minimum wage, with technology and equipment provided.
• The position is fully remote.

Training & Development

Gain insight into HR operations and workforce assessment, with hands-on experience and guidance from experienced HR professionals.

Career Progression

Potential for extension of up to six months, offering further professional development and networking opportunities within Pearson.

How to Apply

• Submit your application promptly, as the vacancy will close once a certain number of applicants is reached.
• Ensure all required documents are included.