Customer Service Representatives - Telco Account (Start ASAP)

About Teleperformance

Teleperformance is the global leader in outstanding customer experience. They have been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.

Your responsibilities

• Handle and carefully respond to all customer inquiries via inbound calls and email.
• Provide excellent customer service through active listening.
• Work with confidential customer information in a secure manner.
• Aim to resolve issues on the first call by being proactive.
• Appropriately and adequately communicate with customers.

Training & development 

Teleperformance offers different types of learning programs to help you achieve more as you advance your growth and career. Those programs identify and prepare high-potential employees for leadership positions in the company.

Compensation & benefits

• Paid Holidays / Vacation.
• Paid Sick Leave.
• Life Insurance/Disability.
• Casual Dress/Atmosphere.
• Flex-Time / Flexible Schedule.
• Free Drinks/Coke/Juice/Water.
• Gym / Health Club / Fitness Membership.

Career progression

Teleperformance knows the importance of rewarding their employees’ hard work with fun and benefits that promote health and well-being. Keeping its employees engaged through activities and events creates more room for success, as they believe that happy employees yield excellence and allow them to become the best version of themselves. 

Work-life balance

They believe in the value of providing the best working environment for the best people, and the reputation as a company that works hard to inspire its employees has been recognized globally. Whether working from an office or working from home, they are 100% committed to building the best teams and helping each employee achieve their full potential.

Company culture

Teleperformance fosters a workplace culture that promotes exceptional employee experiences that are rooted in diversity, inclusion, and safety for their people. They have created a safe work environment that embraces and respects the many differences of their people.

About you

• Filipino citizen or with equivalent legal status.
• Proven oral and written English communication skills.
• Strong logic and problem-solving skills.
• Skill in using Windows operating systems.
• Organization and work prioritization skills.

How to apply

To apply for this position, simply click the "Apply on employer site" button on this page.

• Apply via their website or through any of their job portals.
• Wait for a call or message from their recruitment team for your interview schedule.

Source/s:

• ph.prosple.com
• teleperformance.com
• indeed.com
• youtube.com
• glassdoor.com