Security Bank Corporation
Customer Advisor (Manila & Caloocan) (Start ASAP)
Caloocan City, Manila
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 14,000 - 17,500 / Month
- Guaranteed 15-months pay, performance-based bonus, rice allowance, uniform allocation
- 1 vacancy
- Apply by 31 Dec 2024
- Start date ASAP
About Security Bank
We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.
We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As a Customer Advisor, you will handle marketing, bank operations, and relationship and portfolio management responsibilities. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned veterans of a highly competitive field.
As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. By managing and growing the existing portfolio of the branch, the Customer Advisor will be instrumental in ensuring the efficiency of our branch business.
How will you contribute
- Managing and growing the existing portfolio of the branch by cross-selling and in-house selling of the bank's products and services.
- Assessing customer needs and ensuring prompt and efficient service delivery in compliance with the bank’s service standards.
- Processing account opening of new accounts, renewal, termination, and payment of matured placements.
What we're looking for
- Graduate of a Bachelor’s Degree
- With at least 1-year branch banking or related experience handling new account transactions
- Experience in cross-selling of bank products
- Able to understand and analyze numerical information and to make the right conclusions and decisions
- Must have good interpersonal skills, negotiation skills, and a strong customer service orientation
Hiring criteria
- No experience required
- Philippine Citizen
- Business & Management +more
- Bachelor or higher
Reviews
I am a recruitment marketing manager handling mainly our external social media like Facebook, LinkedIn, and TikTok. I also assist the recruiters in their requests for releasing internal and external job ads to help them with their hiring goals.
My role is to create campaigns and ads in order to gauge the right target market for a specific product
Helping to hire the best team members in the company
About the employer
Security Bank Corporation
4.4
1,000 - 50,000 employees
Banking & Financial Services
Security Bank Corporation is one of the Philippines’ leading universal banks that serve retail, commercial, corporate, and institutional clients.
Pros and cons of working at Security Bank Corporation
Pros
The best thing is how Security Bank cares for its employees' work-life balance. They are the only local bank to offer hybrid arrangements to head office employees.
Unlike other banks, Security Bank really makes me feel that I matter. Here, leaders are very approachable and visible.
I feel very rewarded and recognized. Personally, I've already been promoted 3x.
My managers are great mentors. They regularly hold alignments to make sure we are on track with projects.
We have a lot of online and face-to-face learning opportunities not only for technical skills but also soft skills.
Cons
Some leaders are still too traditional.
The company should focus on their salary pay. For me, it's very low.
It's slow and really not discussed often - something to improve to keep people happy.
Complex processes can be simplified. Benefits can be improved.
There is nothing too negative! If I had to answer, it would be that SBC is only present locally.