Security Bank Corporation
Customer Service Specialist - Teller (Mandaue-North Road Branch) (Rolling Intake)
Mandaue
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 16,000 - 17,500 / Month
- 50-100 vacancies
- Apply by 5 Nov 2024
- Start date Ongoing
About The Role
As a Teller, you will handle administrative, operations, marketing and financial experience by supporting the branch business. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned veterans of a highly competitive field.
As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. From processing of financial transactions for bank clients to promoting the bank's products and services, the Teller will be instrumental in ensuring the efficiency of our branch business.
How you will contribute
- Daily processing of financial transactions within the service standards of the Bank (deposits, withdrawals, encashment, payments, etc.)
- Assessing customer needs and referring complaints to the Branch Manager for prompt resolution
- Promoting the bank’s products and services to generate leads
What we’re looking for
- Graduate of a Bachelor’s Degree
- Able to understand and analyze numerical information and to make the right conclusions and decisions
- Ability to execute speedy and effective resolution of customer issues and complaints
- Ensures interactions with customers and team members are always polite and positive
- Actively seeks new ways of working to improve efficiency and productivity
Fresh graduates are welcome to apply!
About Security Bank
Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBanking career with us today!
Hiring criteria
- No experience required
- Philippine Citizen
- Business & Management +more
Reviews
I am a recruitment marketing manager handling mainly our external social media like Facebook, LinkedIn, and TikTok. I also assist the recruiters in their requests for releasing internal and external job ads to help them with their hiring goals.
My role is to create campaigns and ads in order to gauge the right target market for a specific product
Helping to hire the best team members in the company
About the employer
Security Bank Corporation
4.4
1,000 - 50,000 employees
Banking & Financial Services
Security Bank Corporation is one of the Philippines’ leading universal banks that serve retail, commercial, corporate, and institutional clients.
Pros and cons of working at Security Bank Corporation
Pros
The best thing is how Security Bank cares for its employees' work-life balance. They are the only local bank to offer hybrid arrangements to head office employees.
Unlike other banks, Security Bank really makes me feel that I matter. Here, leaders are very approachable and visible.
I feel very rewarded and recognized. Personally, I've already been promoted 3x.
My managers are great mentors. They regularly hold alignments to make sure we are on track with projects.
We have a lot of online and face-to-face learning opportunities not only for technical skills but also soft skills.
Cons
Some leaders are still too traditional.
The company should focus on their salary pay. For me, it's very low.
It's slow and really not discussed often - something to improve to keep people happy.
Complex processes can be simplified. Benefits can be improved.
There is nothing too negative! If I had to answer, it would be that SBC is only present locally.