Systems Specialist null

As a Systems Specialist, you are responsible for managing and performing administrative tasks to support the efficient operation of Systems Unit. This role involves ensuring the reliability, performance, and accurate reports, while handling user support, system updates, documentation and other administrative tasks. 

How you'll contribute

• Monitor and oversee the generation and timely delivery of all system input and output files.
• Implement necessary adjustments and formatting to system data files to ensure smooth processing.
• Conduct daily system health assessments and verify operational readiness of all systems prior to production commencement.
• Develop and maintain comprehensive user documentation for all systems processes, including training support, field definitions, code lists, etc., to provide clear instruction and reference materials.
• Receive and promptly process system access requests to ensure timely access for authorized users.
• Conduct regular reviews of system access and update or remove access as necessary to maintain security and compliance standards.
• Communicate system issues to stakeholders, provide timely updates on resolution progress, and escalate as needed to ensure swift resolution.
• Collaborate with business units to develop and deploy backup processes to ensure continuity of operations in the event of system disruptions.
• Coordinate with business units and ITG to perform testing and deploy fixes for system issues to minimize downtime and ensure optimal system performance.
• Track all system issues and ensure Root Cause Analysis (RCA) is conducted by ITG or the resolving unit to identify and address underlying causes effectively.

What we're looking for

• Bachelor’s Degree in any field of study
• Highly organized and self-motivated
• Good at problem-solving
• With effective analytical skills

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”

Start your BetterBanking career with us today.